SkillPulse Academy•EdTech & Online Learning•AI & Automation

24/7 AI Knowledge Base & Student Support Automation for SkillPulse

76%+52% ImprovementAutonomous Ticket Resolution

8 sec-95% ImprovementAverage Resolution Time

4.9/5+18% ImprovementStudent Satisfaction (CSAT)

The Business Bottleneck

SkillPulse was receiving 1,500+ daily repetitive queries about course schedules, syllabus details, and certification exams, overwhelming their support agents.

Dunga Technologies Solution

Implemented Dunga AetherBot AI trained on the entire curriculum database with citations, course recommendation algorithms, and live human escalation.

“Our students get accurate answers instantly at 2 AM without waiting for support hours. Dunga Technologies delivered a flawless AI deployment.”

Ananya Deshmukh

Director of Learning Experience, SkillPulse Academy