Horizon Infra Realty•Real Estate & Property Development•CRM & Automation
Scaling 45+ Telecallers & Lead Distribution for Horizon Infra Realty
< 90 sec-80% ImprovementLead Response Time
3,800++120% ImprovementDaily Calls Logged
28%+35% ImprovementSite Visit Conversion
The Business Bottleneck
Lead leaks were pervasive—incoming leads from Meta Ads took up to 6 hours to be dialed, resulting in lost property buyer interest and lack of agent accountability.
Dunga Technologies Solution
Deployed Dunga OmniFlow CRM with instant webhook lead ingestion, round-robin auto-dialer queues, and automated WhatsApp brochure dispatching upon call completion.
“The speed at which leads are routed to our calling floor now is incredible. We closed record property bookings in the first quarter of using OmniFlow.”
Pooja Sharma
Head of Sales Operations, Horizon Infra Realty